Do you have a question for us? Browse our list of Frequently asked
questions to see if your question has already been answered. If
your question isn't listed, please contact Customer Service and we
can help you.
Where are you located?
Our head office is in Moncton NB. We have 3 warehouse locations in
Moncton NB, Guelph ON, and Mount Pearl, NL.
What are your hours of
Our hours of operation are from 8:00 am to 5:00 pm, Atlantic Time
Monday to Friday.
Where do you
We can ship anywhere in North America. AL-PACK delivers in the
Greater Moncton, metro St. John's and Guelph areas.
Any other orders are sent by courier or transport.
What are the
AL-Pack implemented a delivery fee of $35 for orders under $400
(before tax) in the Greater Moncton, metro St. John's and Guelph
areas. Freight is prepaid on orders that exceed $650.00 before
taxes within the Maritime Provinces and from Guelph to major
centers in Ontario.
Can I purchase low
quantities or is there a minimum order?
There is a minimum order policy of $250.
Who do you sell
We sell to everyone from businesses to individuals.
Pick-ups are available at your local branch. Please ask for pick-up
details when ordering.
Where can I buy
your retail bags?
Our retail products are available in most retail chain stores
throughout Atlantic Canada. For outside of Atlantic Canada, contact
our Customer Service department.
Where can I find
Contact your local branch for pricing
Where can I buy
Industrial products are sold from your local branch.
How do I contact my
Moncton, NB — (506)
Mount Pearl, NL — (709)
Guelph, ON — (519)
All other locations —
How do I measure a